Monday, December 7, 2015

         At some point you may want or need to resolve a dispute among family members, acquaintances, co-workers, or nation-states. Ideally, you would be impartial and neutral. Realistically, you would bring personal values and judgments. Your actions should promote a negotiated outcome satisfactory to all parties. As a mediator, you would:
         · bring a capacity for mature and flexible resolution of the dispute
         · see the dispute within its larger context
         · encourage communication to clarify sources of disagreement
         · impartially acknowledge the parties’ opposing points of view
         · objectively analyze relevant, underlying facts
         · accommodate changes in parties’ positions or stances
         · acknowledge the possibility of multiple and diverse outcomes
         · strive for mutually acceptable compromise
         · offer logical, specific solutions
         · use positive or negative incentives to facilitate agreement
         Your efforts to mediate, mitigate, or resolve a dispute must be guided by facts, and evaluated for impact. Anticipating and preventing a dispute is ultimately the best philosophy. If you are aware of tension building around you, attempt to resolve it before it escalates into a damaging conflict.

No comments: